We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Returns are only accepted if we have made a mistake in fulfilling your order or a manufacturer's defect.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please contact us at firstname.lastname@example.org before sending a return to make sure your return is eligible. Returns sent without prior notice will not be accepted.
TO RETURN AN ITEM, PLEASE: Include your packing slip (or a copy) with the order number.
Circle the item(s) you are returning.
Remember to pack it securely.
Return shipping charges will apply.
Returns should be directed to: Grandma - N - Me Quiltin 803 W Water St Portland, IN 47371
You can contact us for any questions at email@example.com
Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Non-returnable items: Custom products (such as special orders or personalized items), on sale items or gift cards.
Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Policy: POSTAL RATES FOR DOMESTIC SHIPPING Orders will be shipped within two business days. USPS Priority Mail is our customary shipping method for US destinations with delivery confirmation for all orders over $15.00. Postage will not be charged on orders over $150.00 that are mailed to US addresses.